1,750 - 2,000 words
Post a draft of your Key Assignment (your final Key Assignment will be due in Week 5). Make sure to use the scenario and outline structure as shown below (this is the same scenario and outline structure as also described for your final Key Assignment due in Week 5):
You are a consultant for the ABC consulting group. Your firm has been contacted by a XYZ Venture Capital Group, which is seeking a consulting outfit to give advice on where (which companies) it might make a significant investment. XYZ has no preference for investing in the service or manufacturing sector but does believe that operational excellence can lead to permanent value creation and superior profit and ROE performance. Because other consulting firms are also bidding on this large consulting project, XYZ has asked your firm to pick any 2 for-profit firms from one of the industries listed below, and to analyze them from an operations management perspective. XYZ will then compare your consulting firm's depth and quality of analysis with other consulting outfits to finalize the consulting group. It will then perform an actual investigation.
Select 1 of the following industries, and then choose 2 companies within the industry you selected:
II. Operational objective
III. The specific operational challenges of this industry
IV. Metrics of the industry
V. How has each firm addressed these industry challenges?
VI. Conclusions for this industry pair
VII. Applicability elsewhere
Here is my outline:
The following is an outline of the phase 4 individual project that is due next Monday. The two companies that I will be conducting my research on and presenting will be in the Mass-Merchandiser Retail Industry. I chose this industry because of some of the basic knowledge that I acquired while working in the Garment Industry before it was moved overseas.
The two companies are:
1. Nike Inc.
2. Dollar General Corporation
1. Nike: Serving the athletic and sports industry, the Nike Inc. is known for manufacturing not only sports gear but equipment as well.
2. Dollar General Corporation: Having more than 7000 stores nationwide Dollar General Corporation is a retailer of various house items which caters to all low, middle and fixed income customers.
Both companies have been doing extremely well and have shown profit every year for the last five years. They are both in the Fortune 500 Companies list.
1. Nike: To Bring Inspiration and innovation to every athlete in the world.
2. Dollar General Corporation: Serving Others For Customers A Better Life For Shareholders A Superior Return For Employees Respect and Opportunity. ("Fortune 500," 2011)
Operational objectives for these two companies should be customer service and satisfaction driven.
The specific operational challenges of the industry:
2. Bad Publicity
3. Quality of products
Metrics of the industry:
1. Loss prevention
3. Irregular products
How has each firm addressed the industry challenges?
The challenges have been addressed with stricter guidelines, better preventive inventory control, and addressing all bad publicity.
Conclusion for this industry pair:
Both companies have made the right decisions when it comes to their operations and have shown it by steady income and company growth.
The retail industry is not a stable industry and it hurts the company when there is bad publicity and endorsements. When dealing with different issues they need to be addressed immediately and handled the proper way. Also having a good product and service keeps customers happy and wanting to come back and shop and or buy their products.
Fortune 500. (2011). Retrieved from http://www.missionstatements.com/fortune_500_mission_statements.html