Prepare a 3- or 4-page paper for this assignment.
Find a CRM application online, and describe the capabilities that it offers.
Discuss how you would articulate the benefit and cost to the organization that you are currently working in, or an organization with which you are familiar.
Customer Relationship Management
Customer Relationship Management or CRM software is a core component of any organization that if focused on providing great customer service to both potential and existing customers. The goal of any CRM system is to better manage the relationship with the customer and doing so r