Texas FABUS305 Final exam (A++++ Answer) - 94481

Solution Posted by
anjis_devis

anjis_devis

Rating : (20)B
Solution Detail
Price: $27.00
  • From: Business, Management
  • Posted on: Wed 16 Dec, 2015
  • Request id: None
  • Purchased: 0 time(s)
  • Average Rating: No rating
Request Description
Question Question 1 When actual performance falls outside an acceptable range of variation, it is termed a(n) ________. significant deviation acceptable deviation large deviation insignificant deviation Question 2 This is the primary reason for why managers often travel long distances to have a face-to-face meeting with someone. Most communication is done through body language. It shows respect. Other forms of communication have security concerns. It communicates a sense of power, rank, and mobility. Question 3 Value is any aspect of a product that customers ________ in the product. notice want to see will pay for like or admire Question 4 The great advantage of a written message is that it ________. is unambiguous is informal provides a permanent record is easy to provide feedback for 2 points Question 5 U.S. managers tend to rely on this style of communication. formal and written verbal and informal verbal and formal informal and unwritten Question 6 Everything a manager does involves communication. True False Question 7 A management information system (MIS) provides managers with ________ data. raw unanalyzed analyzed and processed numerical Question 8 ________ is a measure of how readily a company can use its assets to generate profits. Activity Profitability Liquidity Leverage Question 9 One advantage of a written communication is that it provides a record of the information. True False Question 10 Control is the process of monitoring and evaluating activities to ensure that they are being accomplished as planned. True False Question 11 A ________ is the actual physical product encoded by the source. Source Thought Message Channel Question 12 Annual losses from organizational theft and fraud amount to about ________ per worker. $500 $6000 $2500 $4500 Question 13 McDonald's recently made productivity gains by cutting the ________. weight of an order of French fries wages of workers time it takes to make French fries time workers were trained Question 14 Since Deming first proposed his 14 points for improving productivity, his prescriptions have ________. been confirmed for U.S. workers only been confirmed repeatedly been largely discredited fallen into disuse Question 15 MBWA stands for management by ________. walking around work area work action written action Question 16 Along the grapevine, ________. good news travels fastest good news travels slowest bad news travels fastest bad news travels slowly Question 17 Value is created during the process of ________. inputs being stored outputs being measured operations being controlled inputs being converted into outputs Question 18 Which kind of control takes place after the actual work has been carried out? feedback concurrent forward feedforward Question 19 This is the primary goal of active listening. avoiding premature judgments or interpretations of the speaker's message developing empathy with the speaker understanding the full meaning of the speaker's message focusing on the speaker Question 20 The manager has control over all three components of customer service interactions. True False Question 21 When a budget is formulated, it is being used as a(n) ________ tool. controlling planning leadership organizing Question 22 W. Edwards Deming thought that ________ the key to productivity. managers were controlling costs was both managers and workers were workers were Question 23 A car company that puts more effort into measuring quality than total units sold most likely wants to excel at ________. customer satisfaction employee satisfaction efficiency cost per unit Question 24 A drawback to instant messaging is that it creates security problems. True False Question 25 The ________ is the series of work actions that add value to a product as it is being transformed from inputs to finished product. value chain output chain supply chain input chain Question 26 With respect to planning, Deming believed that ________ was most important for productivity. long-term planning short-term planning medium-term planning flexible planning Question 27 The difference between male and female styles of communication exists ________. only in western cultures only in the United States in every culture only in Asian cultures Question 28 With respect to product quality, Deming believed that a company should never ________. put quality ahead of profits be satisfied with its current level of quality pay more attention to quality than to price try to fix a product if it "ain't broke" Question 29 Control is the only managerial function that allows managers to make sure that organizational goals are being met. True False Question 30 Firewalls, data backup, and encryption help prevent security breaches in organizations. True False Question 31 In the Six Sigma system, this is the highest level of quality. Zero Sigma One Sigma Four Sigma Six Sigma Question 32 A spelling mistake in a message is an example of ________. a decoding error an encoding error a receiver error a transmission error Question 33 A business model is ________. a competitor that a company seeks to emulate a strategic design for how a company intends to make profit a theoretical ideal that a company seeks to emulate an unrelated organization whose practices a company seeks to emulate Question 34 ________ management oversees the transformation process that converts resources such as labor and raw materials into finished goods and services. Control Systems Planning Operations Question 35 Immediate corrective action is designed ________. to get performance back on track to punish employees for poor performance to shake up an organization to get to the root cause of a problem Question 36 ________ is the process of managing the sequence of activities and information along the entire value chain for a product. Supply chain management Supply management Value chain management Customer management Question 37 Which of the following is a disadvantage of written communication? vague time-consuming not permanent hard to store Question 38 Controlling is the ________ in the management process. final step most important step first step least important step Question 39 The channel is the ________. actual physical product from the source that conveys a purpose person who sends the message person who receives the message medium that the messages travels through Question 40 Feedback is a response that confirms a message. True False Question 41 Where did the modern era of manufacturing primarily begin? the coal industry southern cotton plantations northeastern textile mills Detroit automobile factories Question 42 An example of nonverbal communication is ________. a smile a whisper a voice mail an email Question 43 ________ is a measure of an organization's ability to meet its current debt obligations. Activity Leverage Liquidity Profitability Question 44 Japanese managers tend to rely on this style of communication. verbal and formal formal and unwritten informal and verbal formal and written Question 45 The control management function ensures that ________ in an organization. goals are set goals are met plans are realistic plans are made Question 46 Which action best shows a speaker that you are paying close attention? smooth transitioning from listener to speaker direct eye contact avoiding overtalking avoiding interruptions of the speaker Question 47 Henry Ford basing his assembly line on practices he viewed in Chicago slaughterhouses is an example of benchmarking. True False Question 48 When a budget is used for controlling, it provides ________ against which resource consumption can be compared. flexible standards quantitative standards nonnumerical standards qualitative standards Question 49 An advantage of management by walking around is ________. objectivity personal contact obtrusiveness perceptual biases Question 50 Feedback ________. must be written must be spoken can be spoken, nonverbal, or written can be spoken, verbal, or oral Question 51 A bus company is a ________ organization because its product is ________. manufacturing; buses service; transportation manufacturing; transportation service; buses
Solution Description

Question

Question 1

When actual performance falls outside an acceptable range of variation, it is termed a(n) ________.

significant deviation

acceptable deviation

large deviation

insignificant deviation

Question 2

This is the primary reason for why managers often travel long distances to have a face-to-face meeting with someone.

Most communication is done through body language.

It shows respect.

Other forms of communication have security concerns.

It communicates a sense of power, rank, and mobility.

Question 3

Value is any aspect of a product that customers ________ in the product.

notice

want to see

will pay for

like or admire

Question 4

The great advantage of a written message is that it ________.

is unambiguous

is informal

provides a permanent record

is easy to provide feedback for

2 points

Question 5

U.S. managers tend to rely on this style of communication.

formal and written

verbal and informal

verbal and formal       

informal and unwritten

Question 6

Everything a manager does involves communication.

True

False

Question 7

A management information system (MIS) provides managers with ________ data.

raw

unanalyzed

analyzed and processed

numerical

Question 8

________ is a measure of how readily a company can use its assets to generate profits.

Activity

Profitability

Liquidity

Leverage

Question 9

One advantage of a written communication is that it provides a record of the information.

True

False

Question 10

Control is the process of monitoring and evaluating activities to ensure that they are being accomplished as planned.

True

False

Question 11

A ________ is the actual phy

Attachments
Texas_FABUS305_Final_exam.docx
Texas_FABUS305_...