STRAYER BUS375/BUS 375 MIDTERM PART 1 AND 2 (100% PERFECT SOLUTION) - 91279

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Question 1 Which of the following is not one of the PMBOKâ Guide's five process groups? Answer Feasibility studies Planning Execution Closure 4 points Question 2 In which life cycle phase do project sponsors become most actively involved in the project? Answer Initiation Execution Monitor and control Closure 4 points Question 3 When team members take direction from both the project and line managers, the type of project manager is usually Answer Lightweight team leader Heavyweight team leader Tiger team leader Leopard team leader 4 points Question 4 Which of the following is normally not one of the traditional components of the triple constraint? Answer Within time Within cost Within performance (Scope, technology or quality) Accepted by the customer 4 points Question 5 Which of the following is normally not part of a team member’s role? Answer Accepting responsibility for a deliverable Sharing information with the sponsor Sharing information with the team Completing the work at the earliest possible time. 4 points Question 6 Historically, which functional organization provided the greatest resistance to project management implementation? Answer Sales Procurement Information Systems/ Technology Engineering 4 points Question 7 Project management restructuring allowed companies to manage projects that _____. Answer Could not be handled by the traditional organization Had undefined objectives Did not require effective cost control Require little functional integration 4 points Question 8 During the 1970s and 1980s, formal project management practices were put in place because the constraints were _____ and _____ boundaries had to be crossed Answer Loose; several Loose; few Tight; several Tight; few 4 points Question 9 Which of the following is not necessarily an obstacle to effective project management? Answer Changes in technology Changes in project sponsorship Increased project complexity Unstable economy 4 points Question 10 If a company advertises on television that they consider themselves as a solution provider to satisfy your business needs, then their driving force was most likely: Answer Competitiveness Customer expectations Efficiency and effectiveness Executive understanding 4 points Question 11 With the project expeditor organizational structure, the expeditor is usually brought on board: Answer At the beginning of the project At the end of the first life cycle phase When the project is 50% complete When a problem arises 4 points Question 12 In which organizational form are the formal and informal organizations well established? Answer Traditional Strong matrix Balanced matrix Weak matrix 4 points Question 13 In which organizational form is there no customer focal point? Answer Traditional Projectized Strong matrix Weak matrix 4 points Question 14 Which organizational structure generally retains team members long after they are needed? Answer Projectized Strong matrix Balanced matrix Weak Matrix 4 points Question 15 Before becoming a project manager within a matrix organization, training should be provided in all of the following except: Answer Matrix operations Wage and salary administration Problem-solving Role definitions 4 points Question 16 According to the text, the “next generation” project manager must exhibit skills in all of the following except: Answer Integration skills Risk management skills Wage and salary administration skills Knowledge of the business 4 points Question 17 You have just been awarded a contract in which you told the customer that a certain employee would be assigned full time on the project. Once the project begins, you discover that the employee is splitting his time between two projects per the instructions of his functional manager. You should: Answer Do nothing Determine the impact on the project and discuss it with the project sponsor Determine the impact on the project and discuss it with the functional manager Determine the impact on the project and discuss it with the customer 4 points Question 18 Probably the greatest risk to a project manager on a long-term project is to receive the best employees and then: Answer Have them seek perfection rather than just meeting the requirements Find that your costs are escalating Being unable to motivate them. Losing them to other projects at an inopportune time 4 points Question 19 Project manager selection is usually made by the: Answer Senior levels of management Customer’s selection process Line management based upon cooperation on past projects Voting by the team members 4 points Question 20 Which of the following is not usually an option for a PM dealing with an incompetent worker? Answer On-the-spot appraisals Re-assignment to less critical activities Removal from the company Removal from the project 4 points Question 21 According to Douglas McGregor, team members that require supervision, direction and threat of punishment for non-compliance are called _____ employees. Answer Theory X Theory Y Theory Z Non-compliant 4 points Question 22 Laissez-faire leadership most likely represents: Answer Telling Selling Participating Delegating 4 points Question 23 The document that is prepared at the beginning of a project in order to clarify the roles and responsibilities of the team members is called a: Answer Responsibility clarification table Responsibility identification table Responsibility assignment matrix Work package assignment sheet 4 points Question 24 Project managers would prefer to communicate in which of the following manners if given a choice? Answer Formal and written Formal and oral Informal and oral Informal and written 4 points Question 25 If six people are in a room participating in a conversation, then there are _____ two-way channels of communications. Answer 9 10 15 30 PART II Question 1 The most difficult decision for a project manager is to say: Answer OK! I’ll do it. It’s my job. Let the sponsor do it. No, it’s not my job. 4 points Question 2 Waiting for people, incomplete work and numerous telephone calls are referred to as: Answer Time robbers Time imbalances Inappropriate actions Cause and effect relations 4 points Question 3 Two common time management forms, as described in the book are called: Answer To-do pad and project scheduler Daily calendar log and project scheduler Responsibility assignment matrix and daily calendar log To-do pad and daily calendar log 4 points Question 4 Project managers that refuse to delegate and have limited faith in the ability of the team create time management problems for: Answer Themselves The team The sponsor The client 4 points Question 5 Which conflict, if it occurs, can have the most serious impact on the team’s performance Answer Schedules Cost Personality clashes Resource availability 4 points Question 6 Which of the following conflict resolution modes would a project least likely accept if the conflict was with the project team? Answer Confrontation Compromise Forcing Smoothing 4 points Question 7 Which of the following conflict resolution modes would a project manager prefer to use for a conflict with superiors? Answer Confrontation Compromise Forcing Smoothing 4 points Question 8 When using the SMART Rule, “R” stands for: Answer Realistic Routine Right Retentive 4 points Question 9 Emphasizing areas of agreement and deemphasizing areas of non-agreement represents which type of conflict resolution mode? Answer Confrontation Compromise Forcing Smoothing 4 points Question 10 Which of the following conflicts has the most frequent occurrence for a project manager? Answer Manpower Costs Time Tradeoffs 4 points Question 11 Which of the following is a characteristic of a good objective? Answer General, not specific Overly complex Established within resource bounds Can violate organizational policies and procedures 4 points Question 12 Lowering the bid price of a project, possibly below your own cost of doing the work, is called a _____. Answer Buy-in Over-optimistic response Unrealistic proposal Unrealistic cost estimate 4 points Question 13 Which of the following is not what most companies do with a best practice? Answer Share it internally only Share it internally but only to a selected few Advertize it to your customers Create a best practices library on the internet for all to see 4 points Question 14 The hardest part in creating a best practices library is: Answer Evaluation Classification Storage Knowledge transfer 4 points Question 15 Which of the following is not one of the four major variables for project management effectiveness? Answer Credibility Communications Priority Visibility 4 points Question 16 Which of the following would be the first item to be discussed in the initial kickoff meeting for a project? Answer Understanding of the requirements Understanding of the plan Understanding of the schedule Understanding of the budget 4 points Question 17 The person with the ultimate responsibility to make sure that all work required by the SOW and only the work required by the SOW is performed is the: Answer Customer Project manager Appropriate subject matter expert for that work package Project sponsor 4 points Question 18 Which of the following is normally not addressed in a change control board meeting to approve a scope change? Answer Cost of the change Which functional unit will perform the change Impact on the schedule Value-added opportunity for the client 4 points Question 19 Generally speaking, the lowest level in the WBS is referred to as: Answer Level 3 Level 4 Level 5 The work package 4 points Question 20 During the execution of a project, the customer asks you to perform additional tests which the customer will pay for. Unfortunately, there are no resources available to perform the additional tests. The project manager should: Answer Refuse to perform the tests. Determine when the tests can be done and then inform the customer Tell the customer that company policy is that the additional tests must be treated as an enhancement project and funded separately after this project is over. Let the sponsor make the decision on what to do. 4 points Question 21 If the customer’s SOW contains words such as nearly or approximately, then: Answer The project manager uses his discretion in determining the meaning The sponsor uses his discretion in determining the meaning The customer uses his discretion in determining the meaning Scope creep is unlikely 4 points Question 22 A customer external to your company requests that a certain element of work be subdivided to lower level work packages and that cost/schedule information be reported at the lower levels. You should: Answer Grant the customer’s request but bill the customer for the changes to the WBS. Simply grant the customer’s request. Deny the request since the WBS is finalized and cannot change. Check with the line managers first to see if cost and schedule can be reported at this level. 4 points Question 23 Which of the following documents is not defined in the text as one of the four critical documents for preliminary planning? Answer SOW WBS Specifications Network Diagrams 4 points Question 24 Project managers often rewrite the customer’s SOW into a document that the project team can easily understand. The document is called: Answer The redefined SOW The scope statement The deliverable statement The finalized SOW statement 4 points Question 25 A customer is unhappy with the performance thus far on a project. The customer states that, unless scope changes are made at the contractor’s expense, the contractor would be removed from the customer’s preferred bidders list for future contracts. The contractor should. Answer Refuse to perform the scope changes. Perform the scope changes at the contractor’s expense. Perform the scope changes and then submit an invoice for payment to the customer. Take no action and hope that the customer will forget about the scope change request.
Solution Description

Question 1

Which of the following is not one of the PMBOKâ Guide's five process groups?

Answer

Feasibility studies

Planning

Execution

Closure

4 points

Question 2

In which life cycle phase do project sponsors become most actively involved in the project?

Answer

Initiation

Execution

Monitor and control

Closure

4 points

Question 3

When team members take direction from both the project and line managers, the type of project manager is usually

Answer

Lightweight team leader

Heavyweight team leader

Tiger team leader

Leopard team leader

4 points

Question 4

Which of the following is normally not one of the traditional components of the triple constraint?

Answer

Within time

Within cost

Within performance (Scope, technology or quality)

Accepted by the customer

4 points

Question 5

Which of the following is normally not part of a team member’s role?

Answer

Accepting responsibility for a deliverable

Sharing information with the sponsor

Sharing information with the team

Completing the work at the earliest possible time.

4 points

Question 6

Historically, which functional organization provided the greatest resistance to project management implementation?

Answer

Sales

Procurement

Information Systems/ Technology

Engineering

4 points

Question 7

Project management restructuring allowed companies to manage projects that _____.

Answer

Could not be handled by the traditional organization

Had undefined objectives

Did not require effective cost control

Require little functional integration

4 points

Question 8

During the 1970s and 1980s, formal project management practices were put in place because the constraints were _____ and _____ boundaries had to be crossed

Answer

Loose; several

Loose; few

Tight; several

Tight; few

4 points

Question 9

Which of the following is not necessarily an obstacle to effective project management?

Answer

Changes in technology

Changes in project sponsorship

Increased project complexity

Unstable economy

4 points

Question 10

If a company advertises on television that they consider themselves as a solution provider to satisfy your business needs, then their driving force was most likely:

Answer

Competitiveness

Customer expectations

Efficiency and effectiveness

Executive unders

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