STR 581 FINAL EXAM MCQS WITH CORRECT ANSWERS - 69230

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24) Which of the following statements about leadership is true?

A. leaders are managers.

B. leaders are hierarchically superior to followers.

C. managers are leaders.

D. Non sanctioned leadership is as important as or more important than formal influence.

E. Formal rights enable managers to lead effectively.

25) Danielle wants to become a surgeon, not only because achieving this goal will give her self-respect and autonomy, but also because she wants a job with high status and recognition from others. Which of Maslow’s needs is Danielle trying to fill?

A. self-actualization

B. psychological

C. esteem

D. safety

E. social

26) Which level of Maslow’s hierarchy of needs deals with satisfying one’s hunger, thirst, and need for sex?

A. safety

B. esteem

C. social

D. psychological

E. physiological

27) Which of the following statements best defines a work group?

A. The performance of a work group is generally greater than the sum of its inputs from individual members.

B. A work group consists of 3 or more people from across departmental or functional lines.

C. A work group consists of 3 or more people who take on self-supervising responsibilities.

D. A work group is a group comprised of 10 or more people

E. A work group interacts primarily to share information, rather than to engage in work that requires joint effort.

28) Negotiation can be defined as a process in which two or more parties exchange goods or services and attempt to agree upon _____.

A. the exchange rate for those goods and services

B. effective arbitrators for disputes

C. a model of the negotiation process for resolving differences

D. the monetary value of the exchanged items

E. acceptable bargaining strategies for obtaining the goods and services

29) The traditional view of conflict is the belief that conflict is _____.

A. harmful

B. situationally-dependent

C. necessary

D. neutral

E. natural

30) John Kotter’s view argues that management focuses on coping with complexity, whereas leadership focuses on coping with _____.

A. conflict

B. morale

C. defeat

D. change

E. success

31) Examples of on-the-job training include all of the following except _____.

A. job rotation

B. understudy assignments

C. simulation centers

D. formal mentoring programs

E. apprenticeship

Solution Description

 

24) Which of the following statements about leadership is true?

A. leaders are managers.

B. leaders are hierarchically superior to followers.

C. managers are leaders.

D. Non sanctioned leadership is as important as or more important than formal influence.

E. Formal rights enable managers to lead effectively.

25) Danielle wants to become a surgeon, not only because achieving this goal will give her self-respect and autonomy, but also because she wants a job with hig

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