Project Capstone: Management Memo on Decision Making (Graded A+) - 18681

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You have just been promoted from front-line supervisor to be one of the 

firm's senior managers. During your business education, you learned that the 
primary role of a manager is to make good decisions. As a supervisor, you had 
frequently been making routine decisions, but you realize that decision making 
for the overall company can and will have far greater impact on the company and 
its employees.
Your boss, the chief executive officer (CEO), realizes that you do not have 
much practice in this higher level, decision-making process and has asked you to 
write a memo describing your understanding of how to make important decisions.
Your memo should address the following questions:

  • Describe at least 3 criteria that would determine whether the manager is 
    making good decisions. What should be done to better assure that you are making 
    a good decision?
  • In the realm of decision making, what are assumptions? Rather than use a 
    dictionary definition, cite several specific assumptions that would go with any 
    real-life decision you have made or have seen made at a company at which you 
    have worked.
  • Given the importance of proper assumptions, your boss asked you to assess 
    the accuracy of certain business assumptions and what could you do to test or 
    confirm the credibility of them. The following were major assumptions for each 

    • An automobile manufacturer's assumption that the demand for SUVs would 
      continue because gas prices would continue to rise

  • An airline's assumption that there was a need for an airline that provided 
    no added amenities
Solution Description