Profdavid1 - discussion questions solutions - 97162

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Question A

What major change took place in the telephone system after 1984, how did it impact customers, and how does it compare to the telephone networks in use today?

Before 1984, the entire telephone network was owned by one single company Bell. In 1984 after judgment from court the company was forced to split into 8 different smaller units. At that time Bell was considered one of the best managed companies across the globe. This obviously left m