Problem Identification and Resolution Process. 1. Analyze the remaining voice of the - 88204

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Problem Identification and Resolution Process. 1. Analyze the remaining voice of the customer statements in the example box “The Good, the Bad, and the Ugly,” and try to determine what the customers are saying in actionable terms that are meaningful to the managers of the restaurant. See pg. 252 in text. 2. Add a paragraph on why it is important to translate body language or comments into useful information.
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MT_425._Problem_Identification_and_Resolution_Process._Unit_4._The_Good,_the_Bad,_and_the_Ugly1.doc
MT_425._Problem...