OPS/571 OPS 571 OPS571 FINAL EXAM SOLUTION (SCORE 100%) - 75657

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1. Which of the following is the net requirement using an MRP program if the gross requirement is 10,000 and the inventory on hand is 4,000?
• 10,000
• 14,000
• 6,000
• 4,000

2. Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for optimized production technology?
• An hour saved at a bottleneck operation does not increase the process flow.
• If you lose an hour at a bottleneck it is better than making scrap.
• Do not allow bottlenecks to govern the flow of the line.
• Utilization and activation of a resource are not the same.

3. Which is the one correct value stream principle?
• Look for efficiencies in the factory, office, physical, procedural, and technical operations.
• Eliminate waste that stops, slows down, or diverts the value stream.
• Concentrate on speeding up value-adding operations rather than removing waste.
• Keep the value stream moving at minimum velocity.
4. Which production process term best describes the situation when activities in a stage of production must stop because there is no work?
• Blocking
• Starving
• Staging
• Buffering

5. Which of the following is an element that addresses elimination of waste under lean production?
• Kanban production control system
• Production ahead of demand
• Minimized run times
• Group plant loading technology

6. Which of the following is an analytical tool used in Six-Sigma quality improvement programs?
• Gantt charts
• Pareto charts
• Tree charts
• Pedigree charts
7. Which of the following is usually included as an inventory holding cost?
• Order placing
• Quantity discounts
• Breakage
• Typing up an order

8. Which of the following is a characteristic that can be used to guide the design of service systems?
• Services are all similar.
• Services businesses are inherently entrepreneurial.
• Quality work means quality service.
• Services cannot be inventoried.

9. Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?
• MRP (Material Requirements Plan)
• ERP (Enterprise Resource Planning)
• MPS (Master Production Schedule)
• WBS (Work Breakdown Structure)
10. There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?
• Trust
• Teamwork
• Task
• Time

11. The ability to rapidly and inexpensively switch production from one product to another enables which of the following:
• Economies of shape
• Economies of size
• Economies of scale
• Economies of scope

12. Which of the following is a cost impact and payoff analysis tool from the operations consulting tool kit?
• Statistical tools
• Decision trees
• Work sampling
• Gap analysis

13. Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?
• The service package has the same legal protection available to manufactured goods.
• Manufacturing is far more capital intensive than services.
• The service process and service product can be developed independently.
• The service package is the major output of the development process.

14. In a Gantt chart the vertical axis represents which of the following?
• Time
• Revenue
• Tasks
• Cost

15. A project can be segmented into which of the following?