Write a 700-word response to the following questions:
· How would you identify and characterize the roles of incentives, training, and education in promoting innovation in your organization?
· What is the role of leadership in creating, managing, and sustaining innovation in your organization?
· What are the ethical implications of an individual reward system? Support your answer.
Would you describe your organization as innovative or non-innovative? Why? Explain your answer.
An understanding of the role of leadership in creating managing, and sustaining innovation is spoken to, and the ethical implications and rewards at Cox Enterprises.
An article spoke about the importance of customer service quality, and strategies needed within an environment that has high contact. Customer Service is peak at Cox Enterprises. To ensure that each individual is fully trained, sessions are held at least quarterly once results are received by upper management.