Negative business letter and a verbal response with an employee: 100% original and top quality work - 75412

Solution Posted by
Solution Detail
Price: $18.00
Request Description
Solution Description

 

Contents of the tutorial

1.     Negative Letter to a customer declining product warranty/replacement but attempting to retain goodwill.

2  Verbal  Response to an employee, Jane who says “ This is not part of my job”.

 

Contents:

1.     Negative Letter to a customer declining product warranty/replacement but attempting to retain goodwill.

Pages 2-3

2  Verbal  Response to an employee, Jane who says “ This is not part of my job”.

Page 4

Ref: XL/CSR-r09

Dated: September 19,  2014

 

Mr. E.U. Jerk

71, Northland Avenue

Haven, Mainne

 

Re: Your letter of ref nil dated 15th September 2014,  claiming product warranty

Dear Mr. Jerk,

We are in receipt of your referred l

Attachments
Advanced_Communication._.doc
Advanced_Commun...