MKT 571 WEEK 3 DQ 2 - 38422

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Why do services pose unique challenges to marketers? How important are customer expectations in regard to managing and maintaining service quality? How important a role does employee or staff satisfaction play in the management of service quality?

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MKT 571 W

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MKT 571 WEEK 3 DQ 2.docx
MKT 571 WEEK 3 ...