DQ 1 Week 5
View the Malcolm Gladwell video, Malcolm Gladwell on Innovation, about today’s customers desiring partnerships. How does employee empowerment aid in building partnerships between companies and their customers? Provide an example from your experience as an employee or customer. Construct your answer from the theories you’ve learned. Review several of your peers’ posts. Compare your experiences with at least two peers and identify lessons you can apply in your future work.
DQ 2 Week 5
Evaluate the importance of organizational learning. Provide examples of how learning and change can impact one another. Review several of your peers’ posts. Discuss any similar or opposing perspectives you have, with at least two of your peers. Take care to be professional and polite even if your beliefs or viewpoints differ.