MGT 521 Week 3 Knowledge Check (21/21) - 45080

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1 . The process of dividing work activities into separate job tasks is known as ________.

  • A. work specialization
  • B. differentiation
  • C. chain of command
  • D. span of control

2 . The process of grouping jobs together is known as ________.

  • A. departmentalization
  • B. centralization
  • C. formalization
  • D. decentralization

3 . The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.

  • A. employee power distance
  • B. unity of command
  • C. span of control
  • D. chain of command

4 . Which of the following is a characteristic of a mechanistic organization?

  • A. Cross-functional teams
  • B. Free flow of information
  • C. Wide spans of control
  • D. Clear chain of command

5 . Which of the following structures is highly adaptive, loose, and flexible?

  • A. Organic
  • B. Centralized
  • C. Vertical
  • D. Mechanistic

6 . Companies would become more ________ if they allowed professionals to set the priorities and allocate the resources for their departments.

  • A. bureaucratic
  • B. mechanistic
  • C. diversified
  • D. organic

7 . In a ________ structure, no clear chain of command exists.

  • A. team
  • B. project
  • C. mechanistic
  • D. functional

8 . Which organizational design increases the complexity of assigning people to projects?

  • A. Matrix structure
  • B. Team structure
  • C. Boundaryless structure
  • D. Learning structure

9 . In which of the following organizational designs are employees most likely to experience communication difficulties?

  • A. Team structures
  • B. Matrix structures
  • C. Project structures
  • D. Boundaryless structures

10 . A company brings team members together to collaborate on resolving mutual problems that affect each of their areas. This is an example of the use of ________.

  • A. cross-functional teams
  • B. task forces
  • C. communities of practice
  • D. cross-cultural teams

11 . A temporary committee formed to address a specific short-term problem that affects several departments is known as a ________.

  • A. task force
  • B. community of practice
  • C. strategic partnership
  • D. joint venture

12 . Which of the following will help in making communities of practice successful?

  • A. Conducting face-to-face meetings, instead of online meetings
  • B. Having clear accountability and managerial oversight
  • C. Encouraging members to nurture competing goals
  • D. Focusing on simple and routine issues that can be easily tackled

13 . The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

  • A. forming
  • B. storming
  • C. norming
  • D. performing

14 . During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group’s direction emerge.

  • A. forming
  • B. storming
  • C. norming
  • D. performing

15 . The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.

  • A. norming
  • B. forming
  • C. storming
  • D. performing

16 . In which of the following conflict-management techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

  • A. Collaborating
  • B. Compromising
  • C. Forcing
  • D. Accommodating

17 . Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________.

  • A. compromising
  • B. forcing
  • C. accommodating
  • D. avoiding

18 . Which of the following lists are the five conflict-management options available to managers?

  • A. Accommodating, Asserting, Avoiding, Compromising, and Cooperating
  • B. Avoiding, Collaborating, Cooperating, Compromising, and Forcing
  • C. Accommodating, Avoiding, Collaborating, Cooperating, and Forcing
  • D. Accommodating, Avoiding, Collaborating, Compromising, and Forcing

19 . Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

  • A. role
  • B. status
  • C. profile
  • D. persona

20 . Which of the following is a negative aspect of group norms?

  • A. Being part of a group has the ability to increase an individual's antisocial actions.
  • B. The most widespread norms are those related to dress codes.
  • C. Groups become dysfunctional when they maintain strict norms.
  • D. Norms do not influence employees' performance.

21 . Which of the following is an accurate statement regarding status systems?

  • A. Anything can have status value if others in the group evaluate it that way.
  • B. Status is a weak employee motivator even though it has behavioral consequences.
  • C. Status can only be formally conferred on individuals.
  • D. Status systems are independent of aspects such as prestige and grading.





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MGT 521 Week 3 Knowl

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Week 3 Knowledg...