MGT 500/MGT500 Midterm New 2015 - 91153

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Question 1 ____ managers are responsible for departments that perform a single functional task and have employees with similar training and skills. Answer Top Middle First-line Bottom Functional Question 2 The ____ role involves resolving conflicts among subordinates between the managers department and other departments. Answer resource allocator entrepreneur negotiator liaison disturbance handler Question 3 One of the important ideas in the text's definition of management is Answer the management functions of planning, organizing, leading, and controlling. the attainment of societal goals. effectiveness is more important than efficiency. management is unique to for-profit organizations. efficiency is more important than effectiveness. Question 4 Positions organized in a hierarchy of authority is an important characteristic of Answer scientific management. bureaucratic organizations. quantitative management. the human relations movement. total quality management. Question 5 ____ focuses on managing the whole organization to deliver quality to customers. Answer Bureaucracy Theory Z Management-by-objective Total Quality Management Organization-customer relationship Question 6 According to Douglas McGregor, the classical perspective on management is consistent with which of the following? Answer Theory X manager Theory Y manager Theory Z manager Theory A manager Question 7 Symbols, stories, and heroes are important because they Answer entertain executive level management. address the concerns of government. acquaint customers to the organization. communicate the significant values of an organization. give employees something to talk about. Question 8 An object, act, or event that conveys meaning to others is referred to as a Answer symbol. slogan. story. hero. culture. Question 9 Lying at the heart of Chinese culture, ____ is a supportive, mutually beneficial connection between two people. Answer kaizen ganqing renqing kansei guanxi Question 10 A country's physical facilities that support economic activities make up its ____. Answer resource markets infrastructure physical markets product markets plants and equipment Question 11 Heineken begins by exporting its product into new markets, and then ____ to a local brewer to establish its position in the market. Answer countertrades licenses exports franchises markets Question 12 The ____ is a single European currency that replaced 12 national currencies and unify a huge marketplace. Answer Mark Franc MFN Euro Pound Question 13 The concept that the party responsible should compensate individuals for the cost of their injuries is referred to as Answer distributive justice. injury justice. procedural justice. organizational justice. compensatory justice. Question 14 Which of the following is a(n) is the individual who must make an ethical choice in an organization? Answer The symbolic leader An obstructive manager The defensive individual The moral agent An authoritarian manager Question 15 The assumption that "If it's not illegal, it must be ethical," ignores which of the following? Answer Domain of codified law Domain of ethics Domain of free choice Discretionary responsibility Domain of symbolism Question 16 Which of the following is the process of starting a business venture, organizing the resources, and taking the risks? Answer Intrapreneurship Entrepreneurship Small business administration Venture capital Equity financing Question 17 At which stage of growth is the company if it is solidly based and profitable? Answer Resource maturity Takeoff Survival Success Existence Question 18 A(n) ____ is someone who recognizes a viable idea for a business product or service and carries it out. Answer intrapreneur entrepreneur manager leader introvert Question 19 ____ is the first step in the MBO process. Answer Setting goals Developing action plans Appraising overall performance Reviewing progress Question 20 ____ refers to a broadly stated definition of the organization's basic business scope and operations that distinguishes it from similar types of organizations. Answer Mission statement Goal statement Management by objective Goal setting Corporate competitive-value statement Question 21 A statement that identifies distinguishing characteristics of an organization is known as Answer a goals statement. a values statement. an income statement. a mission statement. a competitive-edge statement. Question 22 Which of the following refers to the planning and decision making that lead to the establishment of the organization's goals and of a specific strategic plan? Answer Strategy formulation Strategy implementation Strategy coordination Strategy control SWOT Question 23 The purpose of ________ is to expand the firm’s business operations to produce new kinds of valuable products and services? Answer retrenchment. diversification. liquidation. cash cow. internal growth. Question 24 ____ refers to the use of managerial tools to direct resources toward the achievement of strategic goals. Answer Strategy formulation Strategy coordination Strategy execution Strategy control Strategy planning Question 25 Which of the following portfolio categories is made up of poor performers who command only a small share of a slow growth market? Answer Star Cash cow Question mark Dog Cat
Solution Description


Question 1
____ managers are responsible for departments that perform a single functional task and have employees with similar training and skills.

Answer
Top
Middle
First-line
Bottom
Functional
Question 2
The ____ role involves resolving conflicts among subordinates between the managers department and other departments.

 Answer
resource allocator
entrepreneur
negotiator
liaison
disturbance handler
Question 3
One of the important ideas in the text's definition of management is

Answer
the management functions of planning, organizing, leading, and controlling.
the attainment of societal goals.
effectiveness is more important than efficiency.
management is unique to for-profit organizations.
efficiency is more important than effectiveness.
Question 4
Positions organized in a hierarchy of authority is an important characteristic of

Answer
scientific management.
bureaucratic organizations.
quantitative management.
the human relations movement.
total quality management.
Question 5
____ focuses on managing the whole organization to deliver quality to custo

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