What tools and techniques should be used for evaluating a decision?
There is an array of decision making techniques used to develop practical solutions to any problem. Personally I like using the listing technique. Listing allows the decision maker to evaluate criteria in order to develop possible solutions. Various solutions can be categorizes and further evaluated to choose the appropriate course of action. This week’s text provided an example of a decision evaluation matrix used to prioritize a list of options based on weighted criteria. Each option is compared to weighted criteria to identify the correct solution.
What standards would you set for evaluating the outcomes of a decision?
Outcome evaluation requires the decision-maker to collect evidence to determine if a decision was successful. Data must be recorded before and after a decision or solution is implemented. The decision-maker can then compare and contrast the effects and outcomes of their decision. Techniques such as case studies, observations, interviews, surveys, and questionnaires can be used to measure success. Organizations develop metric systems used to evaluate the overall success of decision implementation. A metric can be any defined as any standard used to measure performance.
How do these tools and techniques equate to increased organizational effectiveness?
Organizational effectiveness is increased by implementing change. Using standards to measure success ensures that all decisions meet organizational objectives. Actively evaluating decisions ensures competitive advantages are met by aligning business strategies. Companies can add value to their decision making abilities by developing standards that measure overall success.