MGT 330 Week 3 - DQ 1 - 7855

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3number
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Customer is always right and customer is the boss are terms we come across numerous times. These terms hold true as customers affect greatly the business and profitability of an organization. Whether firm is a company or sole proprietorship in all cases customers hold a major position for business success. It is customers which make a firm stay in market and let the firm grow. On the contrary, if customers are not satisfied with firm’s products or services it will no longer remain in the business. For instance the CEO of Ebay is a man in great authority and charge yet answerable to the shareholders of the stock of the company. The profits of shareholders and customers through business ventures are examined by a board of directors. If the shareholders or the board of directors are not satisfied with the job done then CEO will have to leave his position. Thus customers are the vital players for the profitability and sustainability of an organization.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Solution Description

Customer is always right and customer is the boss are terms we come across numerous times. These terms hold true as customers affect greatly the business and profitability of an organization. Whether firm is a company or sole proprietorship in all cases customers hold a major positi