MGT 216 Week 3 DQ 2 - 7838

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Please post your response to the following discussion question by clicking on Reply.

Based on the assigned readings for Week Three, answer the following questions:   Name at least two ways bias can impact communication.  Discuss ways that bias can be overcome.

 

I have experienced bias in a few ways that had an impact on communication.  I have experienced this many times when arriving to work as a new employee.  I was a personnel clerk and soldiers would come in to get their paperwork done and go to the employee who was there when I arrived.  Some did this because of race-I was told as much-and others simply because they knew her.  I was cut out of the communication and processing loop.  I had zero communication with platoon sergeants and their soldiers.  I had a lack of communication with the agencies that I had to process the work I performed through.  It was hard to build the bridges required to do my job and it took some time but eventually I was able to win most but not all of these people over.  I showed them my hard work, determination, and most importantly results.  They began to trust me and see me as an asset to themselves which opened up the lines of communication.  Another instance where bias interfered with communication was when I accepted my first position at Fort Bragg, NC.  I believe I was the victim of both bias and racism at this position.  I was selected for a position over some other employees already with the organization so there was initial resentment and bias over that.  Then I was the only white employee in an entirely black community.  It is hard to believe but I was spit at and physically attack during my first week there.  My immediate supervisor told me point blank that she thought her friend (who happened to be the person who attacked me) should have the job not me and that she would do everything in her power to make that happen.  Nice welcome?  The supervisor refused to train me on anything other than pay roll processing.  I made things up in the office to during my eight hours.  I couldn’t help anyone who called into the office so I started to call other agencies to find out what the requirements where from me to process information through them.  This resulted in my manager throwing a huge fit because I made her look like an idiot!  This situation could have been resolved if I had the support of higher level management.  However, that was not the case.  I was basically told to adapt or move and I decided that the drama wasn’t worth it for me to keep the position.  I had to resign but with the support of the higher management I think that the situation could have been reversed.  My immediate supervisor and the people who were involved in the attacks and spitting should have had some kind of punishment to show this was unacceptable.  There were a lot of problems in this organization that needed to be evaluated and dealt with.  I believe in most cases of bias though if you show what you are made of and that you will not back down that you will eventually win respect and open the lines of communication.  

 

Response 2

Bias is a very touchy subject for almost the entire world.  We deal with it every day.  One example of a bias impact on communication would be because of a certain culture.  To break this down, I am in the Army and there are so many different diversities of cultures in the Army.  A lot of people are bias because of a soldier’s ethnic background and would not want to fight a war with them.  Another example of bias is due to appearance.  A lot of slender people will not communicate with big bone people because they think that a big person should not get that big and that they are lazy.  On the other end, the big people develop a low self esteem because they want to be like the slender one.  How can we overcome bias, only time will tell.  A lot of individuals are so set in there ethical belief that there is not changing them.  However it takes an individual to know how that other person feels to be able to understand. 

 

Response 3

I think that individuals or groups biases can have a big impact on workplace communication. I am a salesmen for beer distributor and the job at times can be really physically demanding. I work with predominately males, in their thirties, whom have been with the company for many years. We hired a very attractive female two years ago, who had no prior experience, to head our new non alcohol division. There was a lot of resentment toward her and most of the guys did not respect her. I found myself biased toward her thinking that she would get most of her sales based on looks. I finally respected her after I worked with her and found out that she was talented. The company president, realizing what was going on, had a meeting to clear the air and everything has been fine since. Another example of bias in the workplace is when we hired a short and scrawny man to the delivery side of the business. The delivery side of the business is very physically demanding and most employees did not think that he could make it. He had to endure much criticism and Everytime he made a mistake it was magnified. he overcame this by doing a good job and he is still with the company today. I believe that most biases are formed when an individual has a preconceived vision of how a person should look or act. I have learned through work experience not to judge a book by it's cover.  

Solution Description

Please post your response to the following discussion question by clicking on Reply.

Based on the assigned readings for Week Three, answer the following questions:   Name at least two ways bias can impact communication.  Discuss ways that bias can be overcome.

 

I have experienced bias in a few ways that had an impact on communication.  I have experienced this many times when arriving to work as a new employee.  I was a personnel clerk and soldiers would come in to get their paperwork done and go to the employee who was there when I arrived.  Some did this because of race-I was told as much-and others simply because they knew h