1) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?
2) Over the past 2 decades, business schools have added required courses on organizational design
to many of their curricula. Why have they done this?
a. Managers no longer need technical skills in subjects such as economics and accounting to succeed.
b. There is an increased emphasis in controlling employee behavior in the workplace.
c. Managers need to understand human behavior if they are to be effective.
d. These skills enable managers to effectively lead human resources departments.
e. A manager with good people skills can help create a pleasant workplace.
3) Robert Katz identified three essential skills that managers must have to reach their goals. What are
a. technical, decisional and interpersonal
b. technical, human, and conceptual
c. interpersonal, informational and decisional
d. conceptual, communication and networking
e. human, informational and communication
4) __________ is a field of study that investigates the effect that individuals, groups, and
structures have on behavior within organizations for the purpose of applying such knowledge toward
improving an organization's effectiveness.
b.Human Resources Management
c. Organizational behavior