1. All of the following statements about knowledge workers are accurate except
____a) They currently comprise about half of theU. S. workforce.
____b) They represent a high job growth category over the past 20 years.
____c) Their jobs are designed around the acquisition and application of information.
____d) Their job skills need to be continually upgraded
____e) They are paid a premium for their skills.
2. According to the futurist Alvin Toffler, modern civilization has evolved over four “waves”.
3. Maurice is suing an organization, claiming that because he is an employee and not an independent contractor, the organization should have withheld taxes for him. All of these factors could be used to support his claim except
____a) He is allowed great flexibility in scheduling his work time.
____b) He received training on company policies and procedures.
____c) He receives no insurance or pension benefits.
____d) He is paid market rate for his services.
____e) He is reimbursed for travel.
4. Jim, a plant manager in a medium-sized nonunion manufacturing firm, has just “wasted” another day answering employee complaints and questions about rumored plant closings and relocations. He heads home with a briefcase full of the work he had scheduled to do. He wonders if HRM can help, and scans his company phone book. Whom should he call?
____a) Tom, employment manager
____b) Don, employee relations manager
____c) Myrtle, compensation and benefits manager
____d) Mason, training and development manager
____e) Sheila, union grievance avoidance specialist
5. How has Sarbanes-Oxley affected HRM?
____a) HRM now monitors financial reporting to shareholders.
____b) HRM must coordinate vi