Question 1 Part of planning an effective performance management system includes the following criteria:
fit with strategy, validity, reliability, acceptability, and specific feedback.
fit with strategy, validity, goal setting, action planning and follow-up.
data gathering, feedback, performance, ranking, and specific feedback.
data gathering, feedback, goal setting, action planning and follow-up.
Question 2 Which one of the following represents an ethical principle of a successful company?
Employees never assume responsibility for the actions of the company
No sense of vision that employees value and use in their work
No mutual benefits in customer, client, and vendor relationships
Profit-maximization is not the sole mission of the company
Question 3 Which one of the following laws forbids the states from taking life, liberty, or property without due process of law and prevents the states from denying equal protection of the laws?
Executive Order 11246
Civil Rights Act of 1991
Rehabilitation Act of 1973
Question 4 Which of the following is a strategy of OSHA to increase ergonomic job design?
Enforcing laws to allow employees who are disabled to work from home
Providing guidelines to reduce memorization of information to reduce errors
Directing companies to provide employee assistance programs to its employees
Enforcing violations to employers to protect employees from work-related hazards
Question 5 The computer software system designed to help managers solve problems is the:
decision support system.
Question 6 What is a learning management system?
Trainers and HR professionals responsible for training programs in an organization
Evaluating the organization, employees, and tasks to determine training necessary
Computer automated administration, development, and delivery of training programs
Determining the appropriateness of training by evaluating organizational characteristics
Question 7 What is a benefit of using HRM technology?
It helps create conditions that contribute to teamwork and job satisfaction
It helps monitor economic conditions, customer satisfaction, and performance
It reduces the number of routine tasks so HR can focus more on organizational goals
It creates a need for extensive training and development for management
Distinguish between international, multinational, and global organizations. Also, briefly outline the HR issues associated with each type of organization.
Why do unions generally place a high priority on negotiating checkoff provisions and provisions relating to union membership or contribution in their contracts with management? Also, list and discuss the various checkoff provisions and provisions relating to union membership or contribution.
Describe and discuss the different ways that job experiences can be used for employee development. (Assume development is most likely to occur when there is a mismatch between the employee's skills and past experience and the skills required for the job.)
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