Discuss the four communication behavior styles for handling conflict: Aggressive, Passive-aggressive, Non-assertive, and Assertive. What are the advantages and disadvantages? When would you want to use each? When would you not want to use each? What are the criteria for selecting the type of communication behavior style to use?
This world is full of diverse people. Everyone having their own set of beliefs, customs, aspirations and opinions. When they interact, invariably there is going to be some sort of conflict between them in choices or point of view. It is not practical to assume that everyone would get along well with each other without any trouble. The standard definition of Conflict would be any sort of disagreement between people over set morals, values, beliefs, perceptions or expectations. It is not necessary that conflict would always bring chaos or trouble. It does often but it can also lead to some good things as well. These good things might be a mutual respect for each others ideas, understanding, compromise, compassion and a gathering of knowledge and perspective.
Human relations get automatically better after conflict resolutions if done in an amicable way with mutual respect. In most cases it also leads to the problem being solved but certain protective feelings which leads to people being closeted about their beliefs more. Conflicts if not settled properly can lead to chaos, misunderstandings and even trauma in some cases.
Therefore we can safely assert that learning to deal with conflicting situations and learning conflict resolution techniques can definitely lead to people being more interactive, neutral and friendly in everyday life. Many difficult situations can be avoided by conflict resolution.
Conflict resolution always starts with communication. You must be willing to share you personal views in a neutral way without being hurtful or aggressive and you must also be willing to hear the other person out with an open mind. Even though you might hear certain things that you don't like but well here is the deal, being patient and understanding will do wonders for your relationships everywhere than being stubborn and unflinching in your attitude. As we learn to resolve conflicts with a good bearing, we will see that our mutual relationships start getting better and we can deal with people on more friendly terms. Our personal and professional relationships start getting better than expected and suddenly everything in life becomes slightly easier.
There are various communication skills that deal with conflict resolution and we will discuss them one af