BUS 599 Answer - 20381

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Dell Inc. in 2008 Please respond to the following:

  • Discuss how Dell has become the global market leader in PCs.
  • Articulate Dell’s strategy and business model, including build to order and direct sales strategy.
  • Assess whether Dell should expand into new products, and if so, identify what products would be a good fit. 
  • Determine whether Dell’s customer service and technical support yields satisfied customers. Provide a rationale for your answer. 
  • Assess whether Dell’s strategy can be supported over time, thereby providing a sustained competitive advantage in the marketplace.

 

 

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