BUS 4101 Quality Management Week 6 DQ 1 - 18618

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For effective total quality management, it is important for management to take an active role and understand how quality will affect the customer or the product and how strategic planning is necessary for the process. In this discussion, you will explore how the different types of management affect one another and how it is important for management to take an active role in the quality management process.

To participate in this discussion, perform the following tasks:

  • What do you think are the critical differences between middle management and top management in the total quality process?
  • Do you think top management or middle management plays a more active role in quality planning and why?
  • What suggestions could you make that would help the cohesiveness in the decision-making process between middle management and top management? Explain your reasoning.

 

 

  • What do you think are the critical differences between middle management and top management in the total quality process?
  • Do you think top management or middle management plays a more active role in quality planning and why?
  • What suggestions could you make that would help the cohesiveness in the decision-making process between middle management and top management? Explain your reasoning
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Week 6 dq 1.docx
Week 6 dq 1.doc...