BUS 4101 Quality Management Week 4 DQ 2 - 18615

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An integral part of the quality planning and implementation process is identifying problems, analyzing them, and making appropriate decisions to solve them. Different decision-making tools can be used for this purpose. In this discussion, you will explore one of the decision-making tools.

To participate in this discussion, perform the following tasks:

  • Identify a business problem that needs to be solved using the PDCA cycle as the decision-making tool. With respect to this problem, discuss the application of each part of the PDCA cycle.
  • Discuss which part of the PDCA cycle you believe is the most critical in the decision-making process.
  • Discuss how the PDCA cycle can be used in solving this problem.



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Week 4 dq 2.docx
Week 4 dq 2.doc...