There are different types of total quality management tools that can be used in quality management. These tools are useful in analyzing data and determining the methods of improving the quality process for an organization. Tools are selected based on the business requirements and the functions of the tool. In this discussion, you will explore the advantages and disadvantages of some total quality management tools.
Compare and contrast the ways in which the two selected total quality management tools can be used as part of a strategic plan for an organization.
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