BUS 4101 Quality Management Week 3 Assignment 3: Final Project Part III - 18613

Solution Posted by


Rating : No Rating
Solution Detail
Price: $10.00
  • From: Business,
  • Posted on: Wed 17 Jul, 2013
  • Request id: None
  • Purchased: 0 time(s)
  • Average Rating: No rating
Request Description


Assignment 3: Final Project Part III

Customer Focus

In Week 2, you developed a plan for implementing quality culture, which includes strategies to bring in customer focus. In this part of the project, you will build on the quality culture plan and create a model that will help analyze customer requirements, incorporate customer feedback in the quality plan, and, as a result, ensure customer satisfaction and retention.

With reference to your chosen company and product, perform the following tasks:

  • Identify the internal and external customers.
  • Explain the most pertinent methods of getting customer feedback.
  • Analyze customer needs.
  • Determine the methods of meeting customer needs.
  • Recommend a probable method of implementing changes based on customer needs.

Cite any sources you use in the correct APA format on a separate page.

Solution Description

This is the answer

Week 3 assignment 3.docx
Week 3 assignme...