BA430 Week Four: Sour Grape Ice Cream - 21261

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BA430 Week Four: Sour Grape Ice Cream

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When quality comes into question we must inspect the product, examine the process in which the product is made. This case study deals with the problems that are happening when making the product. So here we must examine the quality issues.  Using the seven tools of quality we will be able to determine where the issues are coming from.  This is a very simple process but a powerful tool that all quality managers and engineers should utilize.

BA430 Week 4 Ice Cream.docx
BA430 Week 4 Ic...