BA430 Intro to Quality Management All Discussion Questions, Assignments, and Final Exam - 86906

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W1 Assignment The Battle of the Gurus Read Case Study 1.1 beginning on page 21 at the end of Chapter 1. Submit your response(s) in a 1-2 page paper in APA format W2 Assignment Smallburg Community Bank Read Case Study 4.1 beginning on page 100 at the end of Chapter 4. Submit your response(s) in a 1-2 page paper in APA format. W3 Assignment The Case of the Variable Laminates Read Case Study 7.1 beginning on page 173 at the end of Chapter 7. Submit your response(s) in a 1-2 page paper in APA format. W4 Assignment Sour Grape Ice Cream Read Case Study 8.1 beginning on page 201 at the end of Chapter 8. Submit your response(s) in a 1-2 page paper in APA format. W5 Assignment Precise Molded Products, Inc. Read Case Study 10.1 beginning on page 274 at the end of Chapter 10. Submit your response(s) in a 1-2 page paper in APA format. W6 Assignment The Turkell Stud Mill Read Case Study 11.1 beginning on page 308 at the end of Chapter 11. Submit your response(s) in a 1-2 page paper in APA format. W7 Assignment Self Directed Work Teams at BHI Read Case Study 13.2 beginning on page 364 at the end of Chapter 13. Submit your response(s) in a 1-2 page paper in APA format. Building the Better Mouse Read Case Study 3.1 beginning on page 82 at the end of Chapter 3. Post your well-developed response(s) to the discussion forum. The Case of the Missing Lot Read Case Study 6.1 beginning on page 149 at the end of Chapter 6. Post your well-developed response(s) to the discussion forum. Somebody's Got A Problem Read Case Study 9.1 beginning on page 227 at the end of Chapter 9. Post your well-developed response(s) to the discussion forum. Middle County Hospital Read Case Study 10.1 beginning on page 270 at the end of Chapter 10. Post your well-developed response(s) to the discussion forum. Acme, Ltd. Read Case Study 12.2 beginning on page 330 at the end of Chapter 12. Post your well-developed response(s) to the discussion forum. Tom's Team Read Case Study 13.1 beginning on page 363 at the end of Chapter 13. Post your well-developed response(s) to the discussion forum. Review & Reflection Review and reflect on what you learned in the past 8 weeks. What is the most practical and easily applied lesson you learned? What was the hardest to grasp? Why? 1. What is the difference between Juran’s definition of Strategic Quality Management and Madu and Kuei’s definition of Strategic Total Quality Management? 2. What is the difference between validity and reliability? 3. Describe the seven tools of management and how management can benefit from using them? 4. What are work instructions? Discuss the role of work instruction. 5. Define experimental design. Discuss the importance of experimental design as a tool. 6. Discuss the three general types of error that can occur in problem solving. Give examples. 7. Describe and discuss Benchmarking. 8. Discuss the differences in Variables and Attributes data. Give examples of data. 9. Compare and contrast Deming and Crosby’s views on the cost associate with a lost customer. 10. Discuss the barriers to quality improvement efforts.
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BA430 Intro to

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