The local community lodging industry with its two or three property types makes for an interesting discussion. (1) What types of properties are present in your community, and how have they evolved? (2) How does each meet guest needs? (3) What kind of technology do they apply to serve guest needs?
Business and pleasure travelers are the bread and butter of most hotel's occupancy rates. After reading about these types of travelers by describing how you think the hotel industry can best serve the needs of business travelers.