Exam: 412716RR - Meeting Other HR Goals
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Questions 1 to 20: Select the best answer to each question. Note that a question and its answers may be split across a page break, so be sure that you have seen the entire question and all the answers before choosing an answer.
1. Which of the following is a correct statement about inpatriates?
A. Inpatriates are employees transferred from a company's site in one state to another state within the United States. B. Inpatriates are employees from one division of the company being moved to another division.
C. Inpatriates are foreign employees who come to the United States to work for the U.S.-based parent company. D. Inpatriates are employees from countries other than the parent country placed in facilities of other countries.
2. The purpose of the National Labor Relations Board is to
A. regulate unfair labor practices and levy punitive charges on the violators.
B. conduct periodic onsite inspections of union and company records regarding the negotiation and enforcement of all contract provisions and related labor-relation activities.
C. draft, hold a hearing on, and promulgate rules and regulations regarding union-management relations.
D. conduct and certify representation elections, determine the employees who are eligible to participate in organizing activities
and bargaining units, and prevent unfair labor practices.
3. Which of the following is a false statement about fact-finding as an impasse resolution procedure? A. A fact-finder reports on the reasons for the dispute.
B. A fact-finder's findings are made public.
C. A fact-finder is often used for negotiations with governmental bodies.
D. A fact-finder's findings are binding on the parties.
4. Which of the following is a false statement about the performance management process across national boundaries?
A. The general principles of performance management apply in most countries, but the specific methods that work in one country may fail in another.
B. While the measures used may vary from country to country, the legal requirements remain the same as those in the United States.
C. Although employees around the world appreciate feedback, U.S. employees are generally much more used to direct feedback than are employees in other countries.
D. The extent to which managers measure performance varies from one country to another, with some organizations having to update their performance plans more often than once a year.
5. Which of the following is a false statement regarding cross-cultural preparation needed during the phases of an international assignment?
A. Preparation is required for the return home.
B. Preparation is required only for the employees, not their families.
C. Training may range from lectures for employees and their families to visits to culturally diverse communities. D. Preparation for departure includes language instruction and an orientation to the foreign country's culture.
6. The economic approach to evaluating the effectiveness of HR practices focuses on A. determining the dollar value of a program's costs and benefits.
B. comparing the company's HRM costs to those of major competitors.
C. determining whether the HR practice had the intended effect.
D. reviewing the various outcomes of the HR functions.
7. Which of the following is a false statement about an HRIS? A. The system is designed to serve only the HR staff.
B. Separate files can be linked by common elements.
C. It lets a user sort the data by any of the fields.
D. HR staff can retrieve information about specific applicants.
8. Which of the following is a false statement about feedback across national boundaries?
A. The content of the feedback is more important than the manner of giving it.
B. Employees around the world appreciate positive feedback.
C. In Mexico, managers are expected to provide positive feedback before focusing the discussion on behaviors the employee needs to improve.
D. In Thailand, managers avoid giving negative feedback to employees because they fear this would cause them to have bad karma.
9. Which of the following employee groups is most likely to be excluded by the NLRB from participating in organizing activities and being a member of the bargaining unit?
A. Employees who have been on strike for economic reasons for less than one year and who have been replaced by other employees
B. Employees in multiple facilities within a single employer C. Employees covered by multiple employers
D. Employees with certain supervisory duties
10. Union membership in the United States peaked in the A. 1950s.
11. The most notable disadvantage for virtual expatriates is the
A. difficulty they'll experience in building relationships with host-country personnel.
B. isolation that comes with never returning to their home countries.
C. amount of time they must spend away from friends and family while on assignment. D. loss in income they'll experience as a result of accepting their overseas assignment.
12. Which of the following is not a measure for an HRM audit for staffing? A. Anticipation of personnel needs
B. Timeliness of referring qualified workers to line supervisors
C. Fairness of existing job evaluation system in assigning grades and salaries
D. Treatment of applicants
13. Three typical questions asked for assessing candidates for overseas assignments about family considerations are among the following. Which is not a typical question about family considerations for an overseas assignment candidate?
A. Can the candidate work without supervision?
B. What is the spouse's goal in this move?
C. How is each member of the family reacting to this possible move?
D. How many moves has the family made in the past among different cities or parts of the United States?
14. Which of the following is a false statement about the goals of management?
A. Management prefers to increase wages and benefits and allow flexibility of work rules and schedules.
B. Management's goals continue to emphasize restraining costs and improving output.
C. Management goals are to increase the organization's profits.
D. Management's concern is that a union will create higher costs in wages and benefits, as well as raise the risk of work stoppages.
15. A country that serves as the home for a corporation's headquarters is referred to as the _______ country.
A. third B. host C. parent D. first
16. Which of the following is a correct statement about an organizing campaign?
A. During an organizing campaign, the NLRB conducts a secret-ballot election if only 30 to 50 percent of employees signed
B. During an organizing campaign, unions determine the appropriate bargaining unit.
C. During an organizing campaign, a union is automatically recognized if most number of employees agree. D. During an organizing campaign, only one union can appear on the ballot.
17. The Hofstede dimension that deals with the degree to which a culture prefers structured conditions is A. uncertainty avoidance.
B. power distance.
C. risk aversion.
18. Which of the following statements about expert systems is false?
A. Expert systems help avoid the errors that can result from fatigue and decision-making biases.
B. Expert systems provide consistency in decision making.
C. Expert systems deliver high-quality decisions at a high cost.
D. Expert systems can increase efficiency by enabling fewer or less-skilled employees to do work that otherwise would require many highly skilled employees.
19. Recruitment and selection activities within a high-performance organization include three of the following. Which is not a recruitment and selection activity within a high-performance organization?
A. Selection methods that concentrate on identifying technical skills only
B. Finding employees who are enthusiastic about and able to contribute to teamwork, empowerment, and knowledge sharing C. Finding employees who innovate, share ideas, and take initiative
D. Selection methods that include group interviews, open-ended questions, and psychological tests
20. Under the Taft-Hartley Act, three of the following are unfair labor practices on the part of the union. Which is not an unfair labor practice on the part of the union, under the Taft-Hartley Act?
A. Terminating an existing contract and striking for a new one without notifying the employer, the FMCS, and the state mediation service
B. Calling or visiting employees at home for the purpose of promoting union membership or activities C. Mass picketing in such numbers that nonstriking employees physically can't enter the workplace D. Threatening employees with physical injury or job loss if they don't support union activities
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