Exam: 050250RR - Workplace Health, Safety, and Rights
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Questions 1 to 20: Select the best answer to each question. Note that a question and its answers may be split across a page break, so be sure that you have seen the entire question and all the answers before choosing an answer.
1. Gross describes the relationship between hazardous industries and the scientific community that provided paid research as
A. incestuous. B. respectful. C. suspicious. D. mercenary.
2. As a Walmart store manager, Melissa allowed new workers to work full-time for five weeks and only part-time for the sixth week. What was the main objective of this practice?
A. To reinforce management's control over employees
B. To test whether the new employee was a "trouble maker" C. To give newer workers access to full-time hours
D. To reduce benefit costs
3. After the Imperial Processing Company fire, which is the only statement that could be said to be false? A. there had not been an inspection in 11 years
B. twenty-nine employees died
C. most of the workers were burned, maimed, or suffered permanent respiratory or brain damage
D. the exit doors had been locked due to suspicions that employees were stealing chicken nuggets
4. President Reagan, encouraged by the economic philosophy of Milton Friedman, was in favor of shrinking the public safety net. What was the primary rationalization for this philosophy?
A. Safety net entitlements threaten national security.
B. Everyone can make it in America if they work hard and follow the rules. C. The cost of the safety net reduces economic vitality.
D. The safety net fosters dependency.
5. As the new science of industrial psychology was applied to the workplace, research related to managerial concerns focused on
A. organizational goals. B. economic conditions. C. social conditions.
6. According to Greenhouse, some industrial experts have referred to high-volume, low-cost call centers as A. space stations.
B. virtual prisons.
C. electronic sweatshops.
D. the Olympic games.
7. The term contributory negligence states that _______ and it is used as a common practice to ___________.
A. injuries are at least in part caused by the employee’s own negligence; legally deny worker injury claims B. when an injury is caused by a fellow co-worker; assure that the co-worker will pay for the injury
C. work is dangerous; make it sound less dangerous
D. when there is an assumption of risk; excuse the employee from a task that is too dangerous
8. After eight years as a Walmart "true believer," what caused Melissa Jerkins to finally quit? A. Her increasing shame at having to force employees to work off the clock.
B. Her outrage after an injured night-shift employee died as a result of being locked in
C. Her discovery that her male assistant managers were being paid more than she was
D. Her humiliation at the way her district managers treated her.
9. Among the following trends, which one is the key trend driving all the others? A. Shifting economic risks and costs onto the backs of workers
B. Employer withdrawal from the post-World War II social contract
C. An inequality gap between top earners and everyone else
D. A disconnect between profits and wages
10. Critics of the Occupational Health and Safety Act have said that OSHA's focus has changed from saving lives to
A. "trickle-down" safety. B. policy negotiations. C. wishful thinking.
D. saving money.
11. Until World War I, _______ rejected laissez-faire capitalism, supported unions, and believed there was an inherent conflict of interest between workers and managers.
A. managerialists B. communists C. radicals
12. Under the influence of Elton Mayo, management began to use worker interviews to change cooperative group activity so that it
A. restrained the basic conflict of interest between employers and workers.
B. was directed at management self-interest, rather than worker self-interest. C. eliminated "we-they" attitudes and worker dissatisfaction.
D. was compatible with "carrot and stick" management techniques.
13. Whether called synchronous manufacturing, flexible specialization, or the Japanese model, managerial concepts reflected the _______ movement that began in the 1970s.
A. psychological management B. employer autonomy
D. job redesign
14. Regarding median wages, which of these groups has fared best in terms of percentage increases? A. People with college degrees
B. Males with high school diplomas
C. Males without high school diplomas
15. In the past, a common understanding of the right of freedom of association in the workplace was implied in the concept of _______ democracy.
A. commercial B. civil
C. employer D. industrial
16. Citing Joseph Heller's book Something Happened, Gross draws an analogy between the narrator's description of a fictional business office and
A. the military.
B. government bureaucracies. C. big-box retail stores.
D. assembly lines.
17. According to some studies, which of the following countries has the lowest rate of upward social mobility?
C. United States D. Canada
18. One of Gross's key themes is that subservience is incompatible with A. human rights.
B. law and order.
D. high morale.
19. TeleTech’s working place has been described as an “electronic panopticon” because A. employees were required to work through breaks
B. it is like a prison where the guards can see all the inmates at once
C. the employees were required to put in time off the clock
D. employees were suspended for coming back late from the restroom
20. ________ was responsible for the scientific management theory of output restriction. A. Frederic Taylor
B. George Meany
C. Sidney Shapiro
D. Gunnar Myrdal
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