Conducting a Job Analysis (Bilbo) - 79905

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Write a 3–4 page memo outlining O*Net findings used to prepare a CapraTek regional sales representative job description.


Job analysis can be seen as the foundation on which the entire staffing process is built. An effective job analysis informs which knowledge, skills, and abilities (KSAs) are needed to effectively perform the job.


To prepare for this assessment, complete the following:

Read Chapters 5 and 7 and review Chapter 6 in Arthur's Recruiting, Interviewing, Selecting, and Orienting New Employees e-book.

Read the scenario below.

Alfred! will be produced in a new manufacturing facility. Groundbreaking on the new facility will begin this summer with full operations to be accomplished in three phases over the next two years. Distribution of the Alfred! device and components will be through existing distributors and retail outlets. While most of the new hires associated with this product line will be at the new manufacturing facility, four regional sales representatives will be hired to support the new product line.


You have been asked to develop a job analysis, job specifications, and a job description for the four regional sales representative positions. To develop the initial information for this assessment, use O*Net OnLine, a U.S. Department of Labor-sponsored Web site of occupational information containing a database of both standardized and occupation-specific descriptors, linked in the Resources.

Hint: Begin your search by clicking Find Occupations. Then, under the Career Cluster heading, go to Marketing, Sales, and Service. From there, you can search for a sales representative in any of the technical fields.

Write a memo to your supervisor outlining your findings, and explain why a job analysis is required for any recruiting and selection process. In addition, address the following:

A tentative wage plan and the knowledge, skills, and abilities needed for this job.
The job duties, qualifications, education, work experience, and job competencies required.
Wage information and employment trends for this position in your chosen state.
Additional Requirements

Required length is 3–4 pages.
Use Times New Roman font, 12 point.
Double space your memo.


Arthur, D. (2012). Recruiting, interviewing, selecting, and orienting new employees (5th ed.). New York, NY: AMACOM.
Chapters 5–7.

U.S. Department of Labor, Employment & Training Administration. (n.d.). O*NET online. Retrieved from


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